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Legal

The agreements, policies, and disclosures that govern your use of Lenera AI. For questions, contact support@lenera.ai.

Terms of Service

The terms governing your access to and use of the Lenera AI platform, including AI Output licensing and account responsibilities.

Privacy Policy

How we collect, use, share, and protect personal data — including your rights under GDPR, UK GDPR, and CCPA / CPRA.

Master Services Agreement

Enterprise-grade MSA covering subscription terms, fees, IP, warranties, indemnification, and termination.

Data Processing Agreement

Controller-Processor terms, sub-processor authorisation, international transfers (SCCs / UK IDTA), and biometric data warranties.

Acceptable Use Policy

Permitted and prohibited uses of the platform, including AI-specific rules on deepfakes, biometric data, and regulated industries.

Content Ownership & AI Usage Policy

Our three-layer IP model — Customer owns uploads and AI Output; Lenera AI and its licensors (including D-ID) own the underlying technology.

Security & Trust

Our security programme: encryption, access controls, penetration testing, incident response, and compliance roadmap (SOC 2, ISO 27001).

Sub-processor List

The full list of third-party sub-processors we engage, the personal data they process, hosting locations, and their security certifications.

Cookie Policy

How we use cookies and similar technologies on lenera.ai, the categories we set (strictly necessary, analytics, marketing), and how to manage your consent.

Accessibility Statement

Our commitment to WCAG 2.2 Level AA, the technical practices we follow, and how to report accessibility barriers or request assistance.

Lenera AI Inc. is a Delaware C-Corporation. All documents are governed by the laws of the State of Delaware unless otherwise stated.